Privacy policy

PRIVACY POLICY

This privacy document ("policy") will allow you to understand how Alivio Health (also known as "us", "we", or "our") uses the data you submit to us when you visit and use https://www.aliviohealth.com.au ("website" or "service").

We retain the right to update or modify this policy in any manner, kind, or form at any point in time, and you will be fully informed of such changes. We recommend that you examine our privacy policy on a frequent or regular basis if you want to be up to date on all the latest updates.

The Kind of User Data We Handle

We may collect and analyze the following data when you are using our website:

●       Your Internet Protocol (IP) address.

●       Your contact information, including your name, location, and email address, among other personal data.

●       Other information includes your interests, which other websites you visited via our website, and your preferences.

●       Relevant data about your online behavior and how you use our website

The website servers may collect your computer's IP address in order to record the number of visits, average time that is spent at the Website, pages seen, clicks to other websites, or just to better comprehend the technical difficulties you are experiencing with your software or hardware, etc. We use this method to identify how the website is being used and to enhance its content.

You are hereby informed that we will never request that you provide us with your password to log in to our website and hence, you should never disclose or share your password with anyone.

When buying or reserving something through our website, we ask that you give us correct and full information. This responsibility is a requirement for us to provide our services to you and/or anyone else that is authorized or authorized to use the services by you or your organization/company.

Why We Gather and Process Your Data

We handle, use, and collect your information for the following objectives and reasons:

●     To better understand your requirements.

●     To improve and significantly improve our services and goods.

●     To supply you with relevant electronic communication such as emails that contain marketing material that we feel you may or may not find intriguing/interesting.

●     To let you know that we would want you to complete optional surveys from time to time so that we may do market research.

●     To personalize our website based on your online behavior and what you would want to see more of.

●     For possible marketing or promotional reasons.

We may share or disclose your personal data and information to our partners, affiliates, subsidiaries or other third parties if we feel it is essential for us to provide our services to you. We will take reasonable steps to ensure that these third parties are also taking reasonable and necessary steps to protect your personal data and information. We may also share or disclose your personal data and information if we are obligated by a governmental authority or court of law to disclose such data.

Safeguarding and Securing the Data

We take data theft extremely seriously and are taking significant steps to prevent data theft and other violations of your personal data and information. We use reasonable steps in cybersecurity to prevent the hacking of our programs, systems and data centers.

Any personal information you provide as a consequence of using the website will be maintained by the Provider in line with applicable legislation and may be used for advertising purposes. We will guarantee that the use of your personal data is fair, legal, precise, not unnecessary, and not used for longer than required for potential users in European nations and in compliance with the GDPR, which is an EU rule. You are also explicitly advised that we will use your personal data.

Third-party Websites

Any links to third-party sites or applications are provided for your convenience only. If you access a third-party website or application from the Your Place Health Website, you do so at your own risk and we shall not be liable for this, under any circumstances whatsoever.

Cookie Use and Processing

When you accept to enable our website to use cookies, you also understand and consent to use the data it collects about your general actions and for instance:

●     Recognize your computer or internet enabled device.

●     Greet you each time you visit our website.

●     Keep track of services you view.

●     With your consent, send you news about viewed services.

●     Measure traffic and engagement patterns, to evaluate our website visitor’s habits.

●     Identify and continually improve our services, programs, content and resources.

A cookie is defined as a little bit of information that is downloaded or placed to your computer or device when you use, access, or visit our website. We process and use a variety of cookies, including operational, marketing, and/or content cookies.

We use the information we gather and get from cookies to adapt and personalize our website to your particular and precise needs. As a result, cookies improve your browsing experience by allowing websites to remember your activities and preferences (such as login and region selection). This means that you do not have to enter the same information every time you use or visit our website. Furthermore, cookies have the power to provide relevant information about your online actions and behavior, such as the number of times you have visited our website. When we have done analyzing the data that the cookies have provided us in order to comprehend specific statistical statistics, the data will no longer be part of any of our systems.

Please keep in mind that cookies do not provide us any access to your computer. They are purely used to track and check which sites you find useful, suitable, or appropriate, and which you do not, in order to provide you with a better experience.

If you do not want us to collect any of the cookies obtained from your PC, you may do so using the settings of the browser you are using on your PC.

Limiting the Gathering of Personal Data

If you want to limit the usage and collecting of your personal information. You may accomplish this by taking the following actions:

●     When filling out forms on the internet, make sure to look for a box that you may leave unchecked if you do not want to share us with your personal information.

●     If you have already decided to share your information with us, you may always email us, and we will gladly allow you to make the necessary changes.

If we do not have your authorization, Your Place Health will not sell or share your personal information to any outside third parties. We may act in this manner if required by any laws or policies. Your personal information and data will be used to promote relevant content to you, such as in your email address, if you specifically agree to this privacy policy.

Contact Us

If you have any concerns or wish to give comments about our privacy policy, please contact us through email at helloaliviohealth.com.au or through the website's Contact Us page.

Lodging a Privacy-related Complaint

 Please do not hesitate to reach out to us regarding any of your privacy concerns in writing and we will attempt to resolve it within 30 days. If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC). They will, in time, investigate further. For further information, visit www.oaic.gov.au